Terms of service

Welcome to DrNewMed India (referred to as “Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website drnewmed.in (“Website”) and the purchase of our products and services (“Products”). By accessing or using our Website, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.

1. Eligibility

By using our Website and purchasing Products, you represent that you are at least 18 years old, or accessing the Website under the supervision of a parent or legal guardian.

2. Products & Services

All Products listed on the Website are described as accurately as possible. However, we do not guarantee that the descriptions, colors, or other content are error-free.

Our Products are intended for general wellness. They are not a substitute for professional medical advice, diagnosis, or treatment. Please consult your healthcare provider before use.

3. Orders & Payments

By placing an order, you agree to provide accurate and complete information.

Payments are processed securely through Shopify’s payment gateways. We do not store your payment details.

We reserve the right to refuse or cancel any order due to pricing errors, product unavailability, or suspected fraudulent activity.

4. Shipping & Delivery

Shipping timelines and costs will be displayed at checkout.

Delivery times may vary based on your location and third-party logistics providers.

We are not responsible for delays caused by events beyond our control (e.g., strikes, natural disasters, courier delays).

5. Returns, Refunds & Cancellations

Please refer to our Refund & Return Policy [insert link] for detailed information.

Only Products purchased directly from our Website are eligible for return or exchange (subject to conditions in the policy).

6. Intellectual Property

All content on drnewmed.in including text, graphics, logos, product images, and design, is the property of DrNewMed India and protected by applicable copyright and trademark laws.

You may not use, reproduce, or distribute our content without prior written consent.


7. User Conduct

You agree not to:

Misuse our Website for illegal or fraudulent activities.

Post or transmit harmful content (viruses, spam, defamatory content).

Violate applicable laws while using our Website.


8. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our Products or Website.

Our Products are sold “as is” and without warranties of any kind, express or implied.

9. Privacy

Your use of our Website is also governed by our Privacy Policy [insert link]. Please review it to understand how we collect and protect your data.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. The latest version will always be available on this page, with the effective date updated accordingly.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of [Insert City/State].

12. Contact Us

For any questions or concerns about these Terms, please contact us at:

DrNewMed India

  • No. 3, 12th Main, Off Palace Road, Vasanthanagar, Bengaluru, KA 560001.
  • Email: support@totalherbalcare.com
  • Phone: (+91) 80 4372 6644