Shipping policy

Shipping Policy

Thank you for shopping with DrNewmed. We are committed to delivering your wellness and skincare products in a timely and reliable manner. Please read our shipping policy carefully to understand how we process and deliver your orders.

Order Processing

  • All orders are processed within 1–2 business days (excluding Sundays and public holidays) after receiving your payment confirmation.

  • You will receive an email and/or SMS confirmation once your order has been shipped, along with tracking details.

Shipping Charges & Delivery Timelines

  • Standard Shipping (India): We offer delivery across India within 3–7 business days, depending on your location.

  • Shipping Charges: A flat rate of ₹[insert charge] is applied on orders below ₹[insert minimum amount]. Free shipping is available on orders above ₹[insert amount].

  • Please note: Delivery times are estimates and may vary due to factors beyond our control (e.g., courier delays, strikes, or natural events).

Tracking Your Order

Once shipped, you will receive a tracking link via email/SMS. You can use this to check the real-time status of your delivery.

Delays & Issues

  • If your order is delayed or lost in transit, we will assist you in coordinating with our delivery partners to resolve the issue.

  • DrNewmed is not liable for delays caused by courier partners, incorrect shipping addresses provided by the customer, or unforeseen circumstances.

International Shipping

Currently, we do not offer international shipping. Orders are shipped only within India.

Incorrect Address / Failed Delivery

If a package is returned due to an incorrect or incomplete address, or repeated failed delivery attempts, the customer will be responsible for re-shipping costs.

Contact Us

If you have any questions regarding shipping or your order status, please contact our support team: